Support

Help & Support

Global Football Challenge – GFC

Get in touch with our support team

For any questions, issues, or account requests, email us directly. We respond within 7 business days.


✉ globalfootballchallange@gmail.com

Please include your username or registered email in your message.

How do I reset my daily rated attempts?

Daily rated attempts reset automatically every 24 hours. You cannot manually reset them early.

I deleted my account by mistake. Can I recover it?

Account deletion is permanent and cannot be reversed. All ranking, match history, and progress is removed immediately. If you need help, contact us at the email above as soon as possible.

How do divisions and ranking points work?

You earn or lose points based on match results. Reach the promotion threshold to move up a division. Fall below the relegation threshold to move down. Points are updated immediately after each rated match.

How do I report a bug or unfair match result?

Email us at globalfootballchallange@gmail.com with your username, match date, and a description of the issue. We investigate all reports.

How do I delete my account?

You can delete your account from inside the app: Profile → Settings → Delete Account. Or visit our account deletion page for full instructions.